For tour operators · B2B partner programmes · Discreet ground operations
For operators — work the West African coast with us as your ground partner
Your brand on the brochure. Our work on the ground. No consumer-facing competition.
Heritage and Routes operates as ground partner for premium B2B operators across the United States, the United Kingdom, France, and Australia. We do not compete with our partners on consumer marketing. Our role is the depth — protocols with traditional authorities, scholar coordination, accommodation locks during festival weeks, pre-clearance at restricted sites. Your role is the relationship with the traveller.
Why a ground partner
What you do not have to build yourself
Building serious operational depth on the West African coast — Benin, Togo, Ghana, with selective extensions into Nigeria — takes years. The FENAVOB relationship at Vodun Days, the Awoamefia liaison at Hogbetsotso, the Asantehene protocol at Kumasi, the chieftaincy of Notsé at Agbogbo-Za, the access at Cape Coast Castle during PANAFEST — none of these are arranged through a tourism board phone call. They are arranged through years of presence, scholarly relationships, and demonstrated discretion.
We have that depth. We extend it to operators who want to programme West Africa seriously without building the infrastructure themselves. The relationship is structural: we are not a sub-contractor; we are the ground operation under your brand.
What we deliver
Operator-grade ground service across four countries
Programme design
We co-design itineraries from your brief — typically 7 to 14 days, group sizes 8 to 20 — using our existing cornerstone programmes as starting templates, or built from scratch for your audience.
Cultural coordination
Pre-clearance with FENAVOB, the Anlo Traditional Council, the Kabyè elders, the Notsé chieftaincy, Bénin Tourisme, the Ghana Tourism Authority. Scholar briefings booked. Mask society representatives confirmed.
Logistics
Ground vehicles with English-speaking and French-speaking drivers. Accommodation locks. Festival passes. Reserved seating at durbars. All ground transfers and meals as your programme specifies.
On-tour escort
Your tour director or scholar travels in front; our coordinator works behind, handling adjustments, weather, ceremony changes, fixer needs. You see only the smooth surface.
Documentation pack
Pre-trip pack with country briefings, cultural protocols, scholarly readings, language guides, photography ethics — under your brand if you choose. We provide source material; you brand it.
Crisis response
24/7 ground operator support. Established relationships with embassies of all four countries. Insurance and evacuation protocols documented.
Our discipline
What we do not do
We do not run consumer marketing campaigns in your territory. Our editorial site (the one you are reading) speaks to direct-booking individual travellers as a small portion of our pipeline. We do not advertise to your existing customers, and we will not solicit them through channels we know you use.
We do not poach. If you bring us a client and they later return as a direct booking, we will route the booking back through your system unless you have released us. This is a written clause in our partnership agreement.
We do not over-promise. Our cornerstones are explicit about what we cannot deliver — initiated ceremony access, restricted Egungun sessions, private Asafo posuban interiors. We hold the same discipline in our operator briefs. If you need something we cannot do, we say so.
How we work together
From first conversation to first departure
01 · Initial conversation
You write or call. We learn your brand, your audience, your existing West Africa positioning if any. NDA before specifics if you prefer.
02 · Feasibility brief
Within 7-10 days, we send a written feasibility brief: which cornerstones translate to your audience, which festival windows fit your calendar, which protocols we can pre-clear in your timeline.
03 · Tariff proposal
Detailed tariff structure for the agreed itineraries — net rate to you, terms of payment, cancellation policy, force majeure clause. Sample agreement provided in advance.
04 · Contract
Mutual NDA, scope of work, white-label terms (your brand or co-branded), non-poach clause, commercial terms. Beninese law applies; arbitration clause negotiable.
05 · First departure
We assign a named coordinator to your first group. Daily ground reports if you want them; weekly debrief at end. Post-trip written summary for your archive.
06 · Ongoing partnership
Annual review of programmes, festival calendar updates, scholar additions to your roster. Multi-year contracts available; many of our partners run repeat groups year on year.
Comparables — who already books West Africa programmes
For context, the operator universe we know
Premium B2B operators currently running West Africa programmes that touch the Vodun, the Slave Route, or the Asante traditions include — to our knowledge — Smithsonian Journeys (heritage editions), Road Scholar (educational programmes), Tauck Tours, GeoEx, Audley Travel, Mountain Travel Sobek, Wild Frontiers, Abercrombie & Kent, Voyageurs du Monde, Tirawa, and Maison de la Chine. We name them not as references — relationships are confidential where they exist — but to situate the operator tier we work with.
We do not currently work with budget operators, mass-market tour companies, or operators whose West Africa programmes are sold under twelve thousand US dollars per traveller (the segment is incompatible with the depth we operate at).
Let us talk about your West Africa programming.
First conversation, NDA optional, no obligation. We respond within 48 hours.
Open the partnership conversationFor partners — open a conversation
Operators, institutions, agencies. We work as cultural co-producer on the Slave Coast.